Technical problems
Browser access, device pairing, Rooms, connections and notifications.
Request support →Support centre
How can we help you?
A single point of contact for technical problems, privacy requests and reports about community safety.
Official contact
Send us an email.
[email protected]State in the subject whether it is about technical support, privacy, account deletion or a safety report. Do not send passwords, private keys or access codes.
Contact support ↗What do you need?
Choose the most direct path.
Privacy and account
Questions about data processing, exercising your rights and deletion requests.
Manage your request →Report abuse
Illegal content, harassment, dangerous behaviour or security problems.
Send a report →For a technical request
- State the type of device and the chAPP_over version.
- Describe what happens and which steps reproduce the problem.
- If useful, attach a screenshot free of confidential information.
For safety
If a piece of content signals immediate danger to a person, contact the competent authorities or emergency services. chAPP_over safety reports can be sent to the official contact.